Creative Case Manager logo

847.869.5118 x511

CCM, Inc. can be there when you can't

about us - CCM, Inc. has been meeting the needs of countless older adults and their families. testimonials - Our case managers are rated 4.8 out of 5 for quality.

We are the professionals who help families who are caring for older adults (geriatric care management) or others with special needs. Our professional geriatric care managers and special needs case managers can be your eyes and ears when you simply cannot. You can count on us to help you manage both your care-giving responsibilities, and those of your family and your work that cannot be ignored…or postponed. Some of our clients refer to us as their Sister in ChicagoSM.

We serve Chicago's North side and the North, Northwest and West suburbs as well as Central Illinois.

We can help with:

  • Local presence, because we can be there even when you can't
  • Access to resources and services you may not even know about
  • Assistance in making your loved one's home safe and secure
  • Coordination of services from clinical care to transportation
  • Review of medical records and health issues to assure quality care

Contact Us:gay friendly

email creative management

Please call us at CCM, Inc.:
847-869-5118 x511

fax us at: 847-869-0410
e-mail us at:
or write to us at:

1740 Ridge Avenue, Suite #111
Evanston, Illinois 60201

Ask the Wall Street Journal (WSJ, 7/04/2010):
"If you don't know what kind of care is needed, a geriatric care manager can help you assess the situation by doing a site visit."

Charlotte Bishop

Charlotte Bishop is a Geriatric Care Manager and founder of Creative Case Management; please e-mail your questions to Charlotte Bishop.

See and hear Charlotte's recent conversation on Aging Info Radio

National Association of Geriatric Care Managers logo

For You, Our Clients

  • We listen and adapt to your needs
  • We are assertive, persisent, and efficient
  • We are your “eyes and ears”

We at Creative Case Management, Inc. (CCM) believe in personalized, action-oriented rehabilitation service that is:


  • We will not take a file that requires excessive drive time.
  • We charge hourly at or below our competitors.
  • We are always moving the file toward closure.


  • We take our certifications seriously.
  • We won't take on more business than we can handle.
  • We offer objective, professional opinions in line with current Illinois law.


  • We back up what we say with the facts.
  • We know the physicians with proven track records for industry.
  • We have developed our track record since 1991.


  • We listen and adapt to your needs.
  • We are assertive, innovative and efficient.
  • We identify what needs to be resolved to close the case.

...and flexible to meet the unique needs of each case. Founded in 1991, Creative Case Management still retains an intimacy and responsiveness with our clients that comes from sticking close to you, the customer, and listening. Our staff has worked in this market for the duration of their careers and knows the nuances of state law as well as which doctors provide results and which may be questionable.

We build our service around your specific needs, not around what our national headquarters may dictate as the "way we should do business."

For Your Claimants

  • We meet one-on-one to discuss medical/vocational needs
  • We identify what needs to be address/resolved to solve a case
  • We are empathetic motivators

Contact Us:

Please call us at CCM, Inc.:
847-869-5118 x511

fax us at: 847-869-0410
e-mail us at:
or write to us at:

1740 Ridge Avenue, Suite #111
Evanston, Illinois 60201

CCM enews

Charlotte Bishop